Privacy Policy


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Enquiries by Contact Form & Phone

If you choose to contact me via the contact form then your information is stored on my e-mail system to allow me to contact you and handle bookings. This information is deleted frequently as it becomes irrelevant. Messages by text will be stored indefinitely on my mobile phone. Voice conversations are not recorded. After contacting me in any of these ways you can request I immediately delete your details.

Newsletter Subscription

If you submit your details to sign up to my newsletter, you have the right to unsubscribe at any time by following the link in the e-mail. Subscription data is processed by a third party – Mailchimp. Please click here to view their privacy policy

General Data Protection Regulations

Data Controller

Therapist’s Name/Identity: Jonathan Sarson, Sole Solutions Reflexology

Telephone No: 07743143160

Email address:

Address: 57 Wellington Road, Old Colwyn, LL29 9NE.

Data Controller Contact Details: Jonathan Sarson, As above.

The Purpose of Processing your Data

To initiate contact between clients and Sole Solutions Reflexology.

Protecting Your Personal Data

I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical & physical procedures to safeguard and secure the information we collect from you.

Your Rights

GDPR gives you the following rights:

  • The right to be informed:
    To know how your information will be held and used (this notice)
  • The right of access:
    To see your therapist’s records of your personal information, so you know what is held about you and can verify it.
  • The right to rectification:
    To tell your therapist to make changes to your personal information if it is incorrect or incomplete.
  • The right to erasure (also called “the right to be forgotten”):
    For you to request your therapist to erase any information they hold about you
  • The right to restrict processing of personal data.
    You have the right to request limits on how your therapist uses your personal information
  • The right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems.
  • The right to object.
    To be able to tell your therapist you don’t want them to use certain parts of your information, or only to use it for certain purposes.
  • Rights in relation to automated decision-making and profiling.
  • The right to lodge a complaint with the Information Commissioner’s Office:
    To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be.

Full details of your rights can be found at

If you wish to exercise any of these rights, please contact Jonathan at Sole Solutions Reflexology using the details given above.

If you are dissatisfied with the response you can complain to the Information Commissioner’s Office; their contact details are at:


During your treatment(s), I will compile notes about your medical history, personal contact details and treatments given. You will be given full explanation at this time and asked to provide written consent. If you wish to see this information and consent form in advance of your treatment please contact me for a copy to be e-mailed to you.



Privacy Policy Sole Solutions Reflexology MAR, CNHC reg Colwyn Bay, Conwy

Updated May 2018